Telephone Interpretation

WHY USE OVER-THE-PHONE INTERPRETING

Over the Phone Interpreting (OPI) is widely used in a number of settings, including healthcare, government, business, finance, 911/Emergency, and other situations in which immediate communication is necessary and there is no time to request or wait on an on-site interpreter to arrive.

 

WHEN TO USE OVER THE PHONE INTERPRETING

OPI is ideal for short encounters such as arranging appointments, brief follow-ups, simple inquiries, and emergency situations while an on-site interpreter is on the way. OPI is not recommended for lengthy interactions, particularly if important, sensitive, or confidential issues are being discussed, and an understanding of non-verbal expressions is important.

 

QUALITY ASSURANCE

All LRC interpreters go through a standard training course, skill evaluation, and rigorous credentialing process   to ensure that they have in-depth understanding of effective interpreting and national interpretation standards.

LRC interpreters are fully aware of how to maintain accuracy, completeness, and confidentiality. They also have a keen understanding of the requirements for impartiality, professionalism, scope of practice, and integrity.

Our interpreters fully comply with HIPAA policies and adhere to the National Code of Ethics & Standards of Practice for Interpreters in Healthcare (by the National Council on Interpreting in Healthcare (NCIHC) and the International Medical Interpreters Association (IMIA), assuring top quality service.

 

Service: Interpretation
Specialty: Over-the-Phone (OPI)
Covered Languages: Over 190 languages
Delivery: On-Demand/ By Appointment 24/7/365
Accessibility: Web-Based Scheduling System (User Name & Password Required Call to Sign Up)
By Email (scheduling@languagerc.com)
Call us 1-877-322-1244
Fax to 704-208-4018